MicroSourcing Philippines BPO Call Center Jobs 2017 Vacancies

MicroSourcing Philippines BPO Call Center Jobs 2017 Vacancies

Here are the hottest MicroSourcing Philippines BPO Call Center Jobs 2017 vacancies as of December 2017. Send your full name, email, phone number and position(s) that you would like to apply for to [email protected]. I’ll make sure to forward all information that I receive to the Microsourcing Talent Acquisition department. They will email you and/or give you a call IF you are qualified for the position so good luck!

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MicroSourcing is expanding and needs your skills! Pay rates above industry standard, day shift positions, HMO for you and your family, free coffee, nap room, state of the art equipment, family-friendly environment, Best Non-voice Excellence Company of the Year in the International ICT Awards Philippines – it’s all here! Here’s your chance to start working with MicroSourcing, and get additional cash by splitting the referral incentive with me!

Here is a list of the hottest job vacancies as of December 2017. For the jobs listed below, there will be 2 validation points and 2 payouts. Each payout will be 50% of the total referral incentive.

1st payout of the referral incentive will happen once you reach your 30th day of employment. 2nd payout of the incentive will be received by the 60th day of employment. The release of any portion of the referral incentive is on the 15th payout of the month, after the month of the validation date.

We will split the referral incentive 50/50 on each payout incentive. Good luck and hope to work with you soon!

Lazada Philippines

Current job vacancies and referral fees are:

Operations Manager Php10,000.00
Clinical Advocate Php10,000.00
WordPress Developer Php10,000.00
Experienced Medical Coders for BGC (w/ Coding License) – Part Time / Flexi Php10,000.00
Business Development Officer Php10,000.00
PHP Developer (Data Scraping) Php10,000.00
Intermediate Accountant Php10,000.00
Magento Developer Php10,000.00
MS Dynamics CRM Developer Php10,000.00
Dialer and Workforce Management Support Php10,000.00

Click on the position that you want to apply for more info.

MicroSourcing Philippines BPO Call Center Jobs 2017 Vacancies

Operations Manager

Php10,000.00 Referral Fee

Will be based in 1880 Bldg., Eastwood City

Key Skills for the Operations Manager position

  • BOM Management
  • Business Process Mapping
  • CRM
  • Delegation Management
  • Feasibility Study
  • Information Management
  • Knowledge Management
  • Market Analysis
  • Operations Research
  • Organization
  • Process Management
  • Resource Management
  • Risk Management
  • Scorecard
  • Situation analysis
  • Six Sigma
  • Statistic and Metrics
  • Strategic Planning
  • SWOT Analysis
  • TQM
  • Workforce Analysis

The Operations Manager is responsible for the management and leadership of the Collections team in fulfillment of the organization’s vision, mission, and goals.

Responsibilities:
  • Coaching and mentoring the team leads to exceed service and sales targets along with achieving exceptional quality assurance results and to improve individual personal skills.
  • Drive motivation and engagement and foster an environment of strong teamwork to model the group’s values.
  • Provide suggestions on suitable strategies to retain and motivate staff to reduce staff turnover.
  • Ensure that the department meets its performance responsibilities in relation to both internal and external KPIs.
  • Work with other business units to proactively identify and address issues that affect call volumes.
  • Continually seek out best practice in the form of automation, process design and/or organizational behavior which will advance the goals of the company.
  • Ensure that the organization has a clear and articulate service strategy, fully compliant with the company’s desired operating standards and outcomes.
  • Provide service to all stakeholders including clients, debtors, inter-company, etc.
  • Ensure that the group board is kept well-informed of the department’s operating environment and priorities and to keep the directors of the company appraised of matters requiring their attention.
  • Ensure the continual growth of the organization

Requirements

  • At least five years of proven team leadership experience with at least 2 years in a collections environment and adept in handling team leads/supervisors
  • Strong knowledge of call center management including cross-functional team management skills
  • Demonstrated experience in coaching a team to achieve and exceed targets
  • Experience in negotiation and customer care
  • Performance and profit delivery focus and orientation
  • Effective time management and problem-solving skills
  • Proven experience in developing and implementing policies and procedures in a process-driven environment
  • Strong analytical and reporting skills and planning capability
  • Strong organizational skills, able to multi-task
  • Detail-oriented, proven self-starter
  • Can work in a fast-paced environment and highly adaptable to change and business needs
  • Strong written and verbal communication skills
  • Willing to work at Eastwood QC on a day shift schedule

Apply for the Operations Manager position by sending your full name, email and phone number to [email protected].

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MicroSourcing Philippines BPO Call Center Jobs 2017 Vacancies

Lazada Philippines

Clinical Advocate

Php10,000.00 Referral Fee

Job ID: 5720

Will be based in Picadilly Star, Bonifacio Global City

Key Skills for the Clinical Advocate position

  • Encoding Skills
  • Diagnostic Coding
  • Clinical Abstraction
  • Registered Nurse – PH

Other Key Skills

The Clinical Advocate is the liaison between Clinical Operations Management and the Remote Seasonal Clinical Coders for the direct purpose of collecting information, solving problems, answering questions and providing administrative support in relation to work performance and documenting pertinent information within the appropriate database.
What does a typical Clinical Advocate day look like?
  • Support up to 100 remote risk adjustment coders via computer and phone
  • Ensure initial QA charts are assigned and completed for new hires
  • Facilitate coaching sessions.  Coordinate meetings with clinical management team
  • Create reports and monitor remote coder production performance
  • Support Production by coding / abstracting as requested by the business
  • Other duties that may be assigned by incumbent

Requirements

  • Certified Coder with CPC or CRC credentials
  • At least one (1) year of call center, customer service, front office experience
  • At least six (6) months of Team Lead/ Supervisory experience
  • At least six (6) months of Risk Adjustment coding experience
  • Ability to speak and write well in English
  • Strong work ethic
  • Proficient in Microsoft Office Products including Excel
  • Willing to work graveyard shift schedule to early morning Manila shift schedule (schedule TBD but will likely be 12am-9am, 2am-11am, or 3am-12pm Manila)
What’s in it for you?
  • Hone your leadership, communication, organizational, and interpersonal skills by supporting a team of remote coders/abstractors from multiple geographies
  • Competitive compensation and benefits

Apply for the Clinical Advocate position by sending your full name, email and phone number to [email protected].

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MicroSourcing Philippines BPO Call Center Jobs 2017 Vacancies
Lazada Philippines

WordPress Developer

Php10,000.00 Referral Fee

Job ID: 5884

Will be based in Cyberscape, Ortigas

Key Skills for the WordPress Developer position

Microsourcing is looking for a WordPress Developer for our US account. You will be working with our Web Development Team in creating new websites for property management/real estate companies in the US.
Duties and Responsibilities:
  • Job description is not limited to the following
  • Transferring website copy from a document to corresponding pages/sections of WordPress websites.
  • Changing colors of fonts, headers, or elements on a website to match a customer’s company colors.
  • Adding videos, images, and elements to website pages and ensure that pages stack well on iPad and mobile.
  • Add Google Analytics tracking code to websites.

Requirements

Qualifications:
  •  At least 3 years of experience developing WordPress websites for clients or customers.
  • Familiarity with WordPress ecosystem:  Themes, Plugins, Security, Hosting, Support Structure etc.
  • Experience in HTML, CSS, PHP, Javascript and Divi Visual Builder is a plus.
  • Above average writing and communication skills.
  • Willing to work night shift schedule and on holidays and weekends if needed
  • Amendable to work in Ortigas
  • Can start ASAPw

Apply for the WordPress Developer position by sending your full name, email and phone number to [email protected].

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MicroSourcing Philippines BPO Call Center Jobs 2017 Vacancies
Lazada Philippines

Experienced Medical Coders for BGC (w/ Coding License) – Part Time / Flexi

Php10,000.00 referral fee

Job ID: 5712

Will be based in Picadilly Star, Bonifacio Global City

Key Skills for the Medical Coders position

  • Encoding Skills
  • Diagnostic Coding
  • Clinical Abstraction
  • Registered Nurse – PH

Other Key Skills

Medical Coders are responsible for applying clinical knowledge to review evidentiary documentation from medical records and to use exceptional communication skills internally and externally. Therefore this position requires the ability to perform medical record review, diagnostic coding, abstraction of pharmaceutical studies, performing member outreach calls, and other duties as assigned.
What’s in it for you?
  • Competitive Compensation Package
  • Part-time, Flexible Work Schedule*
*Terms and conditions apply.
You will be working for Altegra Health Philippines, Inc., a Change Healthcare Company. Altegra Health is headquartered in Weston, Florida, USA — with eight regional offices & operating in all 50 states, Puerto Rico, & the Philippines. Altegra Health is a provider of technology-enabled, end-to-end payment solutions providing health plans and other risk-bearing organizations with the data they need to expertly manage member care and ensure appropriate reimbursement. The power of Altegra Health’s advanced analytics and supporting interventions enables healthcare organizations to elevate care quality, optimize financial performance, and enhance the member experience.
NOTE: Candidate processing is accomplished by our recruitment partner MicroSourcing, but if hired, you’ll be working for Altegra Health Philippines, Inc.

Requirements

  • At least 1 year of medical coding experience (eg. Risk Adjustment, Inpatient / Outpatient, etc.) is REQUIRED
  • Active Medical Coding License (eg. CPC – AAPC, CCS – AHIMA, etc.) is REQUIRED
  • Candidate must possess at least a Bachelor’s/College Degree, Nursing or equivalent
  • Proficient phone and computer skills, including MS Windows, MS Office, email and internet. Ability to learn additional applications as necessary
  • Average English communication skills, both oral and written
  • Must be willing to work at Bonifacio Global City, Taguig on part-time and project-based employment
  • Must be willing to work at least 24 hours per week. 24-hour work week must be completed anytime between 8pm-5am on weekdays and/or anytime during the weekend.

Apply for the Experienced Medical Coders for BGC (w/ Coding License) – Part Time / Flexi position by sending your full name, email and phone number to [email protected].

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MicroSourcing Philippines BPO Call Center Jobs 2017 Vacancies

Lazada Philippines

Business Development Officer

Php10,000.00 referral fee

Job ID: 5685

Will be based in 1880 Bldg., Eastwood City

Key Skills for the Business Development Officer position

  • American Accent
  • Australian Accent
  • Avaya Phone Usage
  • British Accent
  • Call Handling
  • Canvassing / Cold-calling
  • Customer Service
  • Neutral Accent

Other Key Skills

  • Communicate with potential & new customers either by phone or email to persuade customers to buy Client products or services.
  • Explain products, services and special promotions to potential & new customers adhering to script, the Company, Client, and government regulations.
  • Complete appropriate paperwork, records & necessary customer sales information
  • Accurately document status of all calls indicating leads generated or leads which could not be pursued due to either disconnected phone numbers or lack of interest.
  • Provide sales support to meet specified sales per hour goals and conversions per hour set by the Client while maintaining quality standards and adherence to Client requirements.
  • Participate in projects, duties, and other tasks assigned by the immediate manager, including administrative duties such as preparation of customers’ welcome letters.
  • Knowledge, understanding, and compliance with all applicable Federal and Local laws and regulations relating to job duties.
  • Knowledge, understanding, and compliance with the Company’s policies and procedures.
  • Maintain knowledge of functional area and company policies and procedures.

Requirements

  • At least 3 years of corporate sales or business development experience handling B2B clients is required for this position
  • Experience working in the BPO industry is required
  • Candidates should have experience in lead generation, proposal creation and sales
  • Ability to maintain the highest level of confidentiality
  • Excellent interpersonal, written, and oral English communication skills
  • Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree, Post Graduate Diploma / Master’s Degree, any field
  • Should be willing to work in Eastwood, Quezon City on a day shift schedule

Apply for the Business Development Officer position by sending your full name, email and phone number to [email protected].

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 MicroSourcing Philippines BPO Call Center Jobs 2017 Vacancies

Lazada Philippines

PHP Developer (Data Scraping)

Php10,000.00 referral fee

Job ID: 5838

Will be based in MDC Tower, Eastwood City

Key Skills for the PHP Developer position

  • MySQL
  • Net Beans
  • HTML
  • Javascript
  • AJAX
  • Eclipse
  • PHP
  • Zend
  • Jquery
  • Design Patterns
  • Agile/SCRUM
  • cakePHP
  • Yii Framework
  • Object-Oriented Programming

The Data Services Developer role will be responsible for delivering maintenance and support to the client’s existing system/tools. You will be working closely with Data Services Officers and a technical team to monitor incidents, investigate problems and apply the resolution to their platform.

  • Proven software development experience in PHP
  • Key engineering role in the delivery team for rapid response and scale and stability enhancements of the system/tools
  • Do web crawling, spidering or indexing to collate accurate data to be presented to clients
  • Do back-end engineering of system logic
  • Do front-end development and UI maintenance
  • Ensure all data is aligned with the customer’s requirements
  • Develop and deploy new features to facilitate related procedures and tools if necessary
  • Communicate/report issues as they arise
  • Do special project(s) as required
  • Adhere to company processes, policies and standards
  • Create/generate reports(s) as required
  • Do quality check on own work.

Requirements

  • 3+ years strong development experience in PHP, JSON, Javascript and Ajax
  • With SQL database experience
  • Good knowledge of relational databases, version control tools and of developing web services
  • Experience in common third-party APIs (Google, Facebook, Ebay, etc).
  • With web crawling experience preferred
  • The candidate should have excellent analytical, organizational and communication skills
  • Make best design and implementation decisions to ensure quality and efficiency
  • Knowledge of typical infrastructure stack for a website
  • Willing to work at Eastwood City, QC in a day shift schedule

Apply for the PHP Developer (Data Scraping) position by sending your full name, email and phone number to [email protected].

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MicroSourcing Philippines BPO Call Center Jobs 2017 Vacancies
Lazada Philippines

Dialer and Workforce Management Support

Php10,000.00 referral fee

Job ID: 5671

Will be based in

Will be based in 1880 Bldg., Eastwood City

Key Skills for the Dialer and Workforce Management position

  • Information Management
  • Knowledge Management
  • Strategic Planning
  • Workforce Analysis
• Responsible for managing the predictive dialer system that controls the flow of Outbound Calls to customers in an effective and efficient manner within internal policy and procedure as well as debt recovery guidelines as provided by UCCC and ASIC
• Maintain strong relationship with internal customers, partners and stakeholders by building a collaborative approach to optimize dialer strategy as well as maintaining open communication and feedback channels
• Assist with the creation, administration, monitoring and adherence of schedules and capacity plans as directed by the Workforce Management Coordinator
• Additionally, responsible for identifying and communicating areas of opportunity and potential risks to the appropriate departments in a timely manner
1. People
1.1. Contribute to a positive culture by demonstrating the company values on a day to day basis.
1.2. Maintain positive working relationships with peers by showing respect and communicating openly with all employees. 1.3. Actively participate in team and site meetings when required.
1.4. Comply at all times with Collection House’s corporate policies and procedures.
1.5. Ensure effective communication.
2. Performance
2.1. Coordinate dialer campaigns, including but not limited to:
• Loading files into relevant dialer system
• Real-time monitoring of performance, adherence to campaign schedule
• Analysing intra campaign results and report irregularities to dialer administrators
• Communication to operations of updates to dialer plan
2.2. Report & Analysis post dialer campaign results to operations, dialer manager and strategic analyst
2.3. Ensure communication of any issues (Dialer, Controller, etc.) to relevant departments and follow up to ensure minimal impact to dialer productivity
2.4. Complete workforce management tasks as assigned by Workforce Coordinator, this may include but are not limited to:
2.4.1. Completion of Business Unit Schedules
2.4.2. Update of Business Unit schedules
2.4.3. Update of exceptions for adherence and conformance reporting purposes 2.4.4. Update Scheduling units

Requirements

  • Identify instances of work duplication across different departments and streamline to deliver greater consistency and reduced effort.
  • Participate in department meetings as required.
  • Adopt a clean desk policy.
  • Address queries in a prompt and polite manner.
  • Perform other duties as and when requested by manager.
  • Preferably with Interactive Intelligence Customer Interaction Center (ININ)
  • Willing to work night shifts and shifting schedules

Apply for the Dialer and Workforce Management Support position by sending your full name, email and phone number to [email protected].

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MicroSourcing Philippines BPO Call Center Jobs 2017 Vacancies
Lazada Philippines

Magento Developer

Php10,000.00 referral fee

Job ID: 5795

Will be assigned to 1880 Bldg., Eastwood City

Key Skills for the Magento Developer position

  • CSS
  • HTML
  • Javascript
  • AJAX
  • PHP
  • Jquery
  • Magento

The Magento Developer is responsible for providing quality solutions that meet development requirements in support of our eCommerce platform projects. He/She is primarily responsible for producing quality, on-budget, and on-schedule solutions on projects.

Responsibilities and duties include: 
  • Creatively solve complex problems
  • Develop on the Magento 2 platform
  • Contribute to internal initiatives such as improving our development processes

Requirements

  • At least 4 years of experience in web development; maintenance programs, integrations, servers.
  • Very comfortable in HTML/CSS, Javascript & JQuery, XML, SQL, PHP, Git, Node
  • Experience with deployment tools such as Jenkins or similar
  • Experience in both Agile & Waterfall environments
  • Magento 2 Certified Developer – advantage, but not required
  • Willing to work at Eastwood, QC

Apply for the Magento Developer position by sending your full name, email and phone number to [email protected].

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MicroSourcing Philippines BPO Call Center Jobs 2017 VacanciesLazada Philippines

MS Dynamics CRM Developer

Php10,000.00 referral fee

Job ID: 5749

Will be based in Cyberscape, Ortigas

Key Skills for the MS Dynamics CRM Developer position

The MS Dynamics CRM Developer is primarily in-charge with the customization, configuration, and integration of MS Dynamics CRM and D365 based on clients’ business requirements. He/She will also be tasked with implementing technical projects using the said platforms. Responsibilities will include, but is not limited to:
  • Design and development within Microsoft Dynamics (CRM) solutions on versions 2013, 2015, 2016  (Online and On-Premise) and D365, deployment, implementation, support and more.
  • Integrate Dynamics CRM into other products
  • Provide and maintain complex customization and integration to external systems and web services
  • Deliver solutions and technical project implementation across Microsoft CRM Online and On-Premise

Requirements

  • At least 3 years of experience with MS Dynamics CRM
  • Hands-on reporting and dashboard configuration skills
  • Provided and maintained complex customization and integration to external systems and web services
  • Proven technical project implementation experience with Microsoft Dynamics platform
  • Demonstrated ability with software development methodologies using Agile
  • ASP.NET, C#, MVC, WPF, JavaScript, .NET Framework 4.5 or above, MVVM, XAML, HTML 5, CSS3, JQuery, Telerik, Silverlight, SQL Server 2008, 2012, 2016

Apply for the MS Dynamics CRM Developer position by sending your full name, email and phone number to [email protected].

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Lazada Philippines

Intermediate Accountant

Php10,000.00 referral fee

Job ID: 5817

Will be based in TwoE-com, Mall of Asia Complex

Key Skills for the Intermediate Accountant position

  • Australian Taxation
  • Oracle
  • Accounting Software Implementation
  • Accounts Payable Processing
  • Budgeting and Forecasting
  • Cash Management
  • Cost Accounting
  • General Accounting
  • Payroll
  • Philippine Taxation
  • Sales Accounting
  • Shared Services Accounting
  • US Taxation
  • SAP
  • Peachtree
  • Quickbooks
  • MYOB
  • Certified Public Accountant
To provide optimal client service with the provision of quality, timely and cost-effective accounting and business services. Key tasks include responsibility for leadership, technical competence, commercial acumen, business development and the preparation of various financial statements, tax returns and BAS returns. The position also requires coaching and support of less experienced accounting staff. Responsible for client relationships – proactively works to establish and maintain effective client relationships and continually looks for ways to add value.

Responsibilities:

• Prepare income tax returns, financial statements, balance sheet and profit loss accounts, journal entries, bookkeeping reconciliations and reports, BAS, Fringe Benefits Tax, PAYGW payment summaries, workers’ compensation declarations, and invoices.
• Reconciliation of wages
• Assist the administration and accounting team members with tasks.
• Review ATO notice of assessments and other correspondence, income tax returns, and BAS reports
• Liaise with ATO and other government bodies.• Comply with job timeline and workflow processes.
• WIP management
• Participate in team meetings
• Provide assistance and training to team members.

Requirements

Essential:
• Completion of Bachelor of Commerce, Accountancy (or equivalent)
• Preparing to commence the CA/CPA Program.
• Minimum of 4 years experience in a Chartered Accounting Practice.
• Technical accounting skills
Desirable:
• Thorough understanding of the Australian Tax Laws both Federal and State
• Experience in dealing with larger SME’s
• Client communication experience
• Willing to work at Mall of Asia Complex, Pasay City on an early morning shift schedule

Apply for the Intermediate Accountant position by sending your full name, email and phone number to [email protected].

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MicroSourcing Philippines BPO Call Center Jobs 2017 Vacancies

We also have vacancies in the following fields:

Virtual Assistance, Call Center Operations, Creative Design, Data Processing, Finance and Accounting, Healthcare Data Processing, Engineering / Industrial Design, IT Infrastructure, Digital Marketing, Support and Corporate, Web / Software Development, Writing and Research, and Human Resources.

The range of the referral fee for most of the jobs above are from Php1,000 – Php5,000. You can always go to microrefer.com then register to look up the jobs mentioned in this post.

If you’re interested in splitting the referral incentive 50/50, just send your full name, email, phone number and position(s) that you would like to apply for to [email protected]. The Microsourcing Talent Acquisition department will email you and/or give you a call IF you are qualified for the position. Good luck!

Don’t leave any of your info in the comments section for your own safety! Just send an email. Thanks and hope to do business with you soon! 

* Note: Basic salary, allowances, and other incentives will depend on your skills, work experience and the position that you’re applying for. This information is confidential and will only be discussed during contract signing.

Philippines! MicroSourcing has the best outsourcing, BPO, call center job vacancies! Start 2018 with a bang and $$$! #microsourcing #bpo #jobs Click To Tweet

MicroSourcing Philippines BPO Call Center Jobs 2017 Vacancies post by J. Husin
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